Consulting – Gain years of expertise in a single meeting by discussing your IT plans and needs with our Professional Services Team. A Managed Services provider like Light Speed Systems can give you perspectives no single vendor will tell you. We know as we work with most of them. We are technology and vendor agnostic and look to provide you the best possible cost-effective solution for your specific operating environment.
Managed Cloud Hosting – We design and maintain the best solution for you, physical, virtual or a combination located at your sites, your vendors or our sites. We’ll help you migrate to the public cloud or help you design and build out your own private cloud.
Remote Infrastructure Monitoring and Management – Our proactive monitoring and management tools can diagnose the status of all your devices, networks and backup capabilities. We use our wide selection of tools to notify you and/or solve a problem. We also act as a “single source” that can own all of your problems and manage your vendors to a successful resolution of an incident. Experienced staff using our advanced IT tool sets will get quicker results, lowering your maintenance costs and reducing the impact of network/server outages.
Backup and Disaster Recovery – We can evaluate your networking and storage alternatives and deliver a comprehensive Backup and Disaster Recovery plan. We will not only consider backup solutions but timely recovery solutions. From simple file recovery to site-level recovery, we outline a list of deployment, cloud storage and operational services working with the vendors you choose or use our facilities.
Applications Management – Light Speed Systems Managed Services manages many applications that are critical to daily operations. Our infrastructure can support a customized environment that won’t disrupt any of your operational systems while developing and testing.
24×7 Help Desk, Service Desk – This is where it all comes together. Our U.S. based Help Desk is staffed by a team of IT Professionals that have attained some of the highest first call to resolution rates in the industry. Have your team focus on your critical business objectives and not “basic” Help Desk” activities.